Frequently Asked
Questions
Everything you need to know about sizing, custom boots, orders, shipping and more.
01
Customisation Options
Can I add zippers to my boots?
Yes, zippers can be added as part of a custom boot design.
Can I add initials to the pull tabs?
Yes, you can personalise your boots with up to 3 initials on the pull tabs.
Can I add a silver toe tip?
Yes, silver toe tips can be added to your custom boots.
Can I add a personal embroidery pattern?
Yes, we can include custom embroidery patterns to create a truly unique design.
Can I add a lace-up back or tie detail?
Yes, lace-up backs and tie details are available for many custom boot styles.
Can I add studs, sequins, diamantes or other embellishments?
Yes, we offer a wide range of embellishments including studs, sequins, diamantes, crystals and other decorative finishes.
Can I add a buckle or strap to my boots?
Yes, buckles, straps and other decorative hardware can be incorporated into your custom design.
02
Boot Style & Design
Can I change the heel height or heel style?
Yes, heel height and style can be customised depending on the boot design and construction.
Can I choose a different toe shape?
Yes, several toe shapes are available for custom boots.
Can you make ankle boots?
Yes, ankle boots can be made as part of our custom boot collection.
03
Materials
Are the boots made from real leather?
Yes. Our premium boots are handcrafted using genuine leather unless you choose an alternative material such as suede or another specialty finish.
04
Sizing
Do you offer kids' sizes?
Yes, we offer kids' sizes through our custom boot service.
